We're here to help.
Fixitify Country Restrictions connects country targeting, catalog presentation and Shopify checkout validation. The most common questions are answered below.
How do I enable restrictions?
In Shopify Admin, open Fixitify Country Restrictions → Restriction rules. Create a rule, save it, then press Publish. Publication installs or updates the checkout validation through Shopify's API.
How do I hide a restricted product on my storefront?
Open Online Store → Themes → Customize → App embeds, activate Fixitify Country Guard, and save your theme. The theme app embed controls storefront visibility; the independent checkout validation protects the purchase flow.
Why is a product visible in a different country?
The storefront presentation is based on the market/country selected for the storefront. Checkout restrictions apply against the provided delivery destination. IP location is not a reliable shipping-country substitute, and restrictions do not modify search-engine indexing or Shopify's underlying published catalog.
What happens when I change a rule?
Rules are kept in draft state until Publish. The previous published revision remains in effect until a new configuration is successfully accepted by Shopify.
Contact the team
Support email: [email protected]. Please include the store's myshopify.com domain and steps to reproduce. Never include Shopify API secrets, staff passwords or customer payment details.
The contact mailbox, operator details and support response-time commitments must be verified before public App Store submission.